Frequently Asked Questions
Everything you need to know about your gothic fashion orders
How long does shipping take for my dark attire?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-7 days, while international shipping can take 2-4 weeks depending on your location and customs.
What is your return policy for gothic clothing and boots?
We offer a 30-day return policy for most items. Products must be in original, unworn condition with tags attached. Please note that for hygiene reasons, certain items like earrings and body jewelry are final sale.
How do I know which size will fit me best?
Since we carry various alternative brands, sizing can vary. We provide a specific size chart on each product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you offer international shipping?
Yes, we ship our gothic and alternative fashion worldwide. Shipping costs and delivery times are calculated at checkout based on your specific country.
Are your products cruelty-free and vegan?
Many of our brands, such as Demonia and TUK, offer high-quality vegan leather options. You can use our site filters to specifically search for 100% vegan products.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an automated email containing your tracking number and a link to monitor your package's journey to your crypt.